Do I need a Telstra ID to use the My Telstra app?.Once you’ve updated to the My Telstra app, you won’t be able to use the Telstra 24x7 app.
Once it’s finished installing, select Open, or find the My Telstra icon on your screen to launch the app Good to know: a small amount of data will be used, so we recommend you download the app via your Wi-Fi connection to avoid excess data charges on your mobile When the End User Terms appear, select Accept to start download Search for My Telstra and select to install To download the My Telstra app, open the App Store (for Apple users) or the Play Store (for Android users): Unfortunately, Windows and Blackberry phones are not compatible with the My Telstra app, but you may choose to stay on the Telstra 24x7 app for the time being.īefore you start the download, make sure you have enough space on your device to install the app. The My Telstra app will work on any Android or Apple phone if it meets the following OS requirements:
